Junior IT Technician 初級資訊科技技術員 (Brand Authorized IT Service Provider/ 蘋果認證支援工程師認證有優勢/ 歡迎畢業生+專業在職培訓)

Job Highlights:

• Work-life balance job in a stable background firm
• Professional on-the-training will be provided
• Warm care for new staff in a harmonius environment

Duties :

Technical Support & Repairs

• Diagnose and fix issues on iPads, MacBooks, and other Apple devices
• Handle maintenance and upgrades, including replacing batteries and update software
• Maintain repair parts and tools inventory

User Assistance

• Support students, staff, and faculty with tech problems
• Guide users on proper device care and troubleshooting tips

Troubleshooting

• Identify and resolve hardware, software, and network connectivity issues

Documentation

• Keep records of repairs and service requests
• Share solutions to common problems

Teamwork & Training

• Work with senior IT staff on complex issues
• Join team discussions and stay current on Apple tech
• Help train users on new tools and features

Requirements:

• Quailifications in Computer Science related disciplines;
• Holder of Apple Certified Support Professional) would be benefical
• Familiarity with troubleshooting techniques and diagnostic tools.
• Fresh Graduates will be considered with the basic understanding of Apple hardware and software.
• Well-organized, patient and customer-oriented team player with strong communication and troubleshooting skills

To apply, please email your full CV in WORD format to hr@haystar.com.hk

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