After Sales Service Administrator (MNC/ 14 months pay+/ Work-life balance)

Duties:

• Provide administrative support to the dynamic team.
• Handle the shipping and receiving of exquisite repair watches locally and internationally.
• Ensure a seamless spare parts supply and efficiently dispatch them to various departments.
• Organize and monitor the status of watch repairs to ensure timely service.
• Compile insightful monthly reports for management to aid in decision-making.
• Maintain filing system and documentation practices.
• Address customer inquiries and resolve complaints with professionalism and care.

Requirements:

• A Bachelor's degree or higher, with at least 3 years of relevant experience in the service industry, is a plus.
•  Fluent in both spoken and written English and Chinese (Cantonese and Mandarin).
• A good team spirit with a strong sense of responsibility and a friendly attitude.
• Good telephone manners and strong interpersonal communication abilities.
• Skilled in MS Word, Excel (V-Look), and English and Chinese word processing.

Join us to be a part of a prestigious brand and contribute to our commitment to excellence in customer service!

To apply, please email your full CV in WORD format to m22@haystar.com.hk

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