Job Highlights

• On-the-job training in Apple technologies to excel in a supportive environment
• Benefit from clear growth paths as a Brand Authorised IT Service Provider.
• Enjoy a workplace that fosters teamwork and work-life balance.

Responsibilities:

• Diagnose and fix issues on Apple devices; perform maintenance and upgrades.
• Support students, staff, and faculty with technical issues; provide device care guidance.
• Identify and resolve hardware, software, and network issues.
• Maintain records of repairs and share solutions for common problems.
• Liaise closely with senior IT staff; assist in training users on new tools.

Requirements:

• Qualifications in Computer Science or related fields.
• Apple Certified Support Professional certification is a plus.
• Familiarity with troubleshooting techniques.
• Fresh graduates with basic knowledge of Apple products are welcome.
• Strong communication, organisational, and customer service skills.
• Sincere, proactive to learn with a strong sense of responsibility

To apply, please email your full CV in WORD format to hr@haystar.com.hk

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